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We've had the phones for 6 months now and are trying to get it sent back
Parrticularly a good choice for people who do not want to get an expensive data plan for email - I can find a wifi connection often enough (at home, or at the university or at coffee shops) so I can just download all my emails by wifi. I was looking for a phone that can download all the emails (including attachments) by POP (instead of IMAP) so i can read them offline, and the E71 is excellent for this purpose.
Excellent office applications as well, I wrote some of my cover letters and resumes on the E71. And as usual nokia's calendar functions are decent.
Having said that Mail for Exchange is not very good - it requires you to specifically set which wifi connection to use, instead of giving you an option to "always ask" which connection to use when going online. That means going into the options and changing wifi connection settings each time you move from your home wifi and other wifi. Then again this is only for cheap bastards like me who don't want to pay for expensive cellphone data plans.
Also, media support is poor as expected. Don't expect to really watch things on flash video, it is choppy at best. This phone is definitely not for entertainment unlike the iphone.